Family Villas in Dubrovnic

Excellent customer service from Lucy

My family and I had to change our plans and at one stage it looked like we would not be able to take up a booking and would not be able to recover the outlay we had made for flights, etc....

Start off by saying how friendly and welcoming the staff are .I usually deal with Donna and she cannot do enough to help out.Nothing seems to be any trouble and can ask them anything.I will be using...

Donna was very helpful and responsive to my questions.

Was contacted by your representative and reassured we could re-book subject to availability if travel to Greece is Covid affected. Good advice and understood requirements.

I had sent an email one evening regarding a credit note and rebooking. A lady from customer support contacted me the following day and was excellent. She could not have been more helpful, answering...